Archive for 2008
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What’s next for online banking?
The Commonwealth Bank is preparing to launch an enhanced version of Internet banking that allows users to view their insurance, CommSec and Colonial First State products in one place.The enhanced site will also include pre-completed insurance and term deposit applications, and a secure messaging are...
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SmartyPig Australia launches
SmartyPig, the social saving scheme being offered in Australia by ANZ is now live.Follow them on Twitter @SmartyPigAU....
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Adventures in real world banking
In the past week I’ve twice had the need to enter a branch to complete deposit transactions. The fact that this felt so foreign was a fascinating reminder of how heavily online banking services have become entrenched in my life. A situation that is true for many customers.On the first occasion I e...
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"Interesting times" for bankers
I don't know about you but I'm growing tired of the current catch-cry that we're living in "interesting times". Every time I hear someone say it I feel the need to loudly yell "no sh*t".Reserve Bank governor Glenn Stevens (fond of using that other term I despise - "going foward"), chose "interesting...
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A user-generated content campaign that might just work
ING DIRECT has launched a user-generated content campaign that stands apart from the many failed industry efforts that have come before it.The “My Dream Is” promotion offers a first prize of $10,000 for the customer that best encapsulates their savings dream with a photo and 40-word caption.A re...
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Google Maps in ATM
Catalan bank, La Caixa has embedded Google Maps into its large screen display ATMs. La Caixa has placed the Google Maps within the help section of their ATM service. The maps show the location of the closest branches or service centres to the ATM.La Caixa has taken the initiative and recognised that...
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Commonwealth Bank to launch mobile banking
The Commonwealth Bank is preparing to launch mobile banking, joining ANZ, Bank of Queensland, NAB and Suncorp in embracing device-based banking for retail customers. Revealed in an internal memo released to bank staff, the service (already available at http://mobile.netbank.com.au/) will be official...
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Payments innovation stalls, starting with project MAMBO
Australia’s payments industry is looking tired and second-class. It’s something we’ve written about many times, and an issue not lost on the Reserve Bank of Australia, which has done little to hide its concern over the industry’s lack of recent innovation.Now it appears another payments alte...
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Insurance 2.0
In the UK and US, car insurance is the most frequently purchased online financial services product. In Australia, it remains credit cards. Uptake of online car insurance is attributed to the price war that resulted from the proliferation of insurance aggregators in both overseas markets.Australia ha...
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P2P Innovation & the credit crunch
In the midst of the volumes of coverage of the credit crunch, the announcement that Zopa will close its US operations after less than a year in the market received little attention.Its closure is indeed linked to the current market conditions despite the company stating that its credit union partner...
