Archive for 2009
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The fun house
PayPal is continuing tradition by opening its doors to global software developers to see what amusing applications they innovate. (Subscribe)...
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Pay me, pay you
A recent wave of investment in new person-to-person payment services among US banks shows some of the options available to Australian banks. BY ELTON CANE If Australians want to pay money to friends, family members, or even individual service providers - what's known as person-to-person (P2P)...
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Pay your dues
Streamlining the payments process will see cheques and cash payments outmoded by innovation. To many, payments are a humdrum part of everyday life, necessary and, in Australia at least, ubiquitous. The ability to make trusted payments is one of the foundations on which we function, and yet there ...
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Reality check
The Commonwealth Bank has begun experimenting with augmented reality in marketing campaigns as the industry investigates what role the technology could play in customer service and content delivery. The bank integrated augmented reality into a campaign pitched at 14-17 year olds, as part of a com...
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Count me in
Banks have jumped to offer mobile services, without strategically considering why. So why the "me too" attitude? BY SAM SKONTOS Today, almost all retail banks in Australia offer some form of mobile banking, but do people actually use it? While in theory I could utilise the "lost time" on the t...
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The light touch
Australia's softly, softly approach to telecommunications and broadcast regulations could land this country in some heavy duty trouble. BY ALASTAIR MACGIBBON Just over one year ago, on 4 December 2008, Prime Minister Rudd delivered Australia's inaugural National Security Statement to Parliame...
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The sharp card
Smart devices are called just that because they have a canny knack of knowing when to give precisely the right amount of information. BY STEPHEN WILSON A common thread runs through the most important cybercrime: The vulnerability of digital identities to abuse. Digital identities are machi...
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Consumer clout
In the US, power in the insurance paradigm has been strictly handed over to the consumer. Australian companies can easily learn from this example. Few industries have been challenged of late like the general insurance market. New players, hungry for revenue in a recession-proof sector, have ...
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Connect the dots
If banks want to paint a better picture for their customers, they must offer a different set of online transactional services to everyone else. (Subscribe)...
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Getting a piece of the interaction
Companies that manage to integrate social media into their normal marketing activities will get the business (Subscribe)...
