Banking Review

CBA verifies all the way

Forget having an identity check that’s only thorough enough to open an account,
CBA has chosen to go all the way with its e-verification system

BY CHARIS PALMER

The Commonwealth Bank has launched electronic verification for new customers, and has chosen to go beyond its competitors in the number of documents checked online.

“We made a decision that by being as comprehensive as we have been it gives us more flexibility in the future,” says Drew Unsworth, general manager of online banking with the Commonwealth Bank.

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