Author Archive
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PayMate launches smartphone POS app
Indian payments company PayMate has launched PayPOS app, which allows small businesses to accept and process electronic transactions using credit and debit cards directly on their mobile phones at the point of sale (POS). The application has no setup fee, rentals, variable fees or minimum transactio...
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Contactless ATMs coming soon
Contactless ATMs allowing customers to withdraw money without putting a card into a cash machine are coming soon. The user swipes their card across a machine's reader and then wait for a beep so they can go ahead with the transaction. Using a touch-screen and data entry pad they can then withdraw ca...
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MasterCard PayPass Wallet trials with CBA & Westpac
Mastercard’s new digital wallet service for smartphones is called PayPass Wallet. Commonwealth Bank and Westpac will be the first banks to offer PayPass Wallet to their customers. The service is entering a trial with 100 Australian consumers and a limited number of retailers including JB HiFi and...
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CommBank and CUA are most popular banks on Facebook
Commonwealth Bank increased their Facebook fan base by 7,581 last month reported the Australian Facebook Performance Report by Online Circle Social Media, a digital media consultancy. Bank of Melbourne went up 5,027 and Citibank Australia’s Facebook fans increased 1,120. CBA has 128,000 Facebook f...
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Kicking the branch habit
OPINION In a world where the bank is no longer a place you go, and banking has become something you just do ('Banking's new normal), the role of branches is back in the spotlight. The prospect of closing branches — always a sensitive political issue— has returned, following the release of ...
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True cloud banking
The cloud banking bubble is about to burst, argues Gartner, if banks don't take cloud computing initiatives seriously enough BY CHARIS PALMER Banks need to move beyond private cloud computing to cloud banking if they are to capitalise on the financial benefits and new business models offered ...
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Reframing identity
Instead of breaking down and then re-building identity silos, we simply need to reframe them BY STEPHEN WILSON 'Break down the silos" is one of the catch cries of modern management practice, and a special rallying call in the Federated Identity movement. Nobody denies that myriad passwords a...
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Social reticence
Are banks leveraging social media to switch up their customer service or marketing campaigns? Not enough, it seems BY JAROSLAW KNAPIK Salesforce.com has a vision of a social enterprise - an enterprise that leverages the social media and networks ecosystem. We are now in an era of social revo...
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Banking’s new normal
The 'new normal' for banking's future looks set to be one that we could never have imagined... BY BRETT KING Recently, I've been discussing with bankers, economists, strategists and futurists the future of the banking industry. At a time when we've got the likes of Occupy Wall Street (#OWS) t...
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Crime busting
There are a plethora of financial crime solution vendors whose services help banks fight fraud and money laundering, but which ones do it best? BY JAROSLAW KNAPSIK The cost of combating financial crime is on the rise. This in turn is driving banks to seek synergies between anti-fraud and ant...
