Archive for Retail delivery & distribution
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Let’s have a debate about bank account portability
Australia’s payments industry has dodged a bullet in the latest review of payment system reforms, but will need to continue to develop the EFTPOS scheme and M@MBO project if it is to convince the Reserve Bank to step away entirely from interchange fee regulation.Although the industry has revived M...
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To everything, churn, churn, churn…
Many organisations operate on the premise that it is better to save an existing customer than it is to find a new one. The theory being that the time and cost to discover, convince and convert new customers is far more expensive than keeping an existing customer.After several decades with one bank t...
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The future for payments – we’ll discuss it at BarCampBank
If there’s one sector in banking that looks set to transform dramatically in the next few years it’s payments. The investors behind oneTXT and MoBank must agree, having gambled millions of dollars on start-ups seeking to capitalise on mobile and social network payments.The mobile & social ne...
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Peer-to-peer lending treading water in Australia?
Peer-to-peer lender Lending Hub launched this week, joining existing Australian players iGrin and Fosik.Led by former investment banker Ivan Mantelli, Lending Hub has been in development since 2007, at the height of the gold rush towards peer-to-peer lending start-ups.The financial world has changed...
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Will security fears kill off CBA’s online banking ambitions?
The bankers running Australia’s most actively used online banking service believe their latest upgrade puts them “years ahead” of the competition.With the Commonwealth Bank already well down the path towards deploying its new core banking platform, Drew Unsworth, head of online banking & s...
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What’s going on with mobile banking?
Mobile phone penetration in Australia has been stable for the past two years, with 92 per cent of the population owning a mobile phone according to research from Nielsen Media Group.As would be expected 94 per cent of Australians under 40 have a mobile phone. Those under 40 have the highest levels o...
