Archive for Strategy
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Thanks heaps!
Kiwibank is winning loads of customers, thanks to its personal financial management tool, heaps! BY CHARIS PALMER New Zealand's Kiwibank has signed up more than 17,000 customers and is getting 70 per cent repeat usage of its new personal financial management tool, says Kiwibank head of ...
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The PFM push
Australian banks are learning to engage with their customers through online personal financial management (PFM) tools BY ELTON CANE Mint and Wesabe in the US have been at the vanguard of mass-market online personal financial management (PFM) tools. But while the independent direct-to-consumer...
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Kabbage thinks deep about data
A US online business lending organisation has sprouted that CEO Robert Frohwein hopes will be no small potatoes BY CHARIS PALMER Online business lending start-up Kabbage is looking for an Australian bank partner with Asian reach, as it plans to expand beyond the US. Kabbage launched last ...
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Wiley Wonga
Customised and instant short-term loans 24/7 in your pocket - Wonga is shaking up the traditional world of cash advance providers BY ELTON CANE When UK short-term lender Wonga launched its flexible cash advance service on the iPhone in January, it faced criticism of irresponsible lendi...
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Innovation sinks in…
Last year, most banks tippy-toed around innovation, but there were some who bravely put their foot in the water BY CHARIS PALMER In the face of tough economic conditions and a stronger than usual aversion to innovation, banks navigated 2009 cautiosuly. Despite this, the industry still managed...
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Consumer clout
In the US, power in the insurance paradigm has been strictly handed over to the consumer. Australian companies can easily learn from this example. Few industries have been challenged of late like the general insurance market. New players, hungry for revenue in a recession-proof sector, have ...
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Connect the dots
If banks want to paint a better picture for their customers, they must offer a different set of online transactional services to everyone else. (Subscribe)...
