Archive for Best practice
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Greenlight for report cards
Australian banks are well represented in global rankings for sustainability reporting. Standards vary and comparisons are difficult, but this may soon change BY ELTON CANE The past decade has seen corporate citizenship and social responsibility reports become an important tool for compani...
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Can’t complain
CHOICE and others are pushing for even greater transparency about what customers are complaining about to their banks BY ELTON CANE The submission by consumer advocacy group CHOICE of its Better Banking report to the Senate inquiry into banking competition has caused some waves in Australia'...
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Have account, will travel
New Zealand's new governing body for payments standards and infrastructure has introduced new account switching rules BY ELTON CANE Payments NZ, the new private company established by the New Zealand Bankers Association and Reserve Bank to manage domestic payments rules and standards, has hi...
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In pursuit of profit
If banks don't chase small business for loans it will leave a big dent in their profits BY CHARIS PALMER The need for increased competition, the reinstatement of a Commonwealth Development Bank to boost business lending, and the possibility of Australia Post entering the business lending mark...
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Insurance for all
People with pre-existing physical conditions might not be eligible for health insurance in the Western world, but in South Africa, they're welcomed with open arms and pockets BY ELTON CANE In developed Western countries, a pre-existing condition often precludes a customer from obtaining life ...
