Posts Tagged ANZ

  • MAMBO in limbo? MAMBO in limbo?

    MAMBO's future is becoming clouded as NAB withdraws its support and ANZ reviews its participation BY CHARIS PALMER BPAY's Me at My Bank Online (MAMBO) online payments project appears to be in doubt, with NAB withdrawing support for it and ANZ reviewing its commitment. NAB says it made the...

  • Breached and beached? Breached and beached?

    Privacy breaches by professional contact centre operators left many bank customers high and dry in a recent test of privacy security. BY PETER GRIST Privacy and security concerns remain a critical issue for banks as more people manage their finances via the internet and mobile phones. Ho...

  • Bankers dance to Mambo Bankers dance to Mambo

    BPAY is again trying to revive its Me at My Bank Online payments scheme, which will help fine-tune bank account portability BY CHARIS PALMER BPAY's controversial MAMBO project is a step closer to becoming reality with the appointment of an unnamed vendor to help develop the product. MAMBO...

  • Australian banks change tack on personal financial management Australian banks change tack on personal financial management

    NEWS Banks including NAB, Suncorp and Citibank are to deploy personal financial management tools to online banking users, despite many local bankers previously expressing cynicism over likely uptake. Online Banking Review understands NAB is currently piloting a personal budgeting tool wit...

  • ANZ embraces mobile payments ANZ embraces mobile payments

    NEWS ANZ has released an iPhone application that allows customers to send money to anyone with an Australian bank account using only their mobile phone number as an identifier. It is the first application launched by a major Australian bank that offers a "pay by mobile" function, which al...

  • Yammer on Yammer on

    Real-time staff collaboration and being able to find an expert in-house is now a lot easier as large organisations adopt social tools BY CHARIS PALMER Australian banks are doing little to formally embrace enterprise social software, but that isn’t stopping such software from seeping its way...

  • Did ANZ open a new branch and forget to staff it? Did ANZ open a new branch and forget to staff it?

    Australian banks are running out of excuses for not serving customers via Twitter, following the establishment of verified Twitter accounts for the Commonwealth Bank and Westpac. The verified accounts go a long way towards ensuring customers communicating with a bank via Twitter can have confiden...

  • Is hardware the future of mobile payments? Is hardware the future of mobile payments?

    One of the less talked about features missing from the controversial iPhone 4, which was allegedly stolen from a bar and sold to a journalist in April, is the contactless capability many bankers have been waiting on. An examination of the photos of the iPhone 4 and its components finds no evidenc...

  • Trillion dollar baby Trillion dollar baby

    Like overprotective parents, the Big Four banks still have a tight rein on Australia's residential lending playground BY JOHN PHILLIPS March 2010 heralded a new landmark in the Australian debt obsession, with outstanding residential lending held by banks passing one trillion dollars for ...

  • Why is it so difficult to search Australian bank websites? Why is it so difficult to search Australian bank websites?

    The search experience offered by Australian banking websites has come under scathing criticism from Forrester Research in a new report comparing the web site user experience delivered by Australia’s Big Four banks. The report scored the banks on website value, navigation, presentation and t...

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