Posts Tagged banks on twitter

  • Did ANZ open a new branch and forget to staff it? Did ANZ open a new branch and forget to staff it?

    Australian banks are running out of excuses for not serving customers via Twitter, following the establishment of verified Twitter accounts for the Commonwealth Bank and Westpac. The verified accounts go a long way towards ensuring customers communicating with a bank via Twitter can have confiden...

  • Banks and bankers from AU/NZ on Twitter

    Since we ran this story on banks using Twitter back in October last year, even we’ve been surprised by the rapid uptake of the micro-blogging service.This month Twitter became the 37th most visited website by Australian users (according to Hitwise), with an annual growth rate of 3,220 per cent (no...