Posts Tagged BankWest

  • Little love for MicroBiz Little love for MicroBiz

    Why did mystery shoppers seeking to establish a new banking relationship find the banks so painfully inconsistent and indifferent? BY ANDREW INWOOD Australia's largest banks are struggling to deliver a consistent experience to small business customers, reveals the latest findings from resear...

  • BankWest competing on price instead of process

    The latest APRA statistics on deposits are proof that a price-competitive product offering is no guarantee of market share, with BankWest losing another $219 million (1.5 per cent) in February, on the back of its $163 million outflow in January.Unless its new Smart eSaver turns the tide, BankWest’...

  • What do consumers think about reduced competition in banking?

    Retail Banking Review/CoreData has just released the findings of a revealing poll on competition in Australian banking.It seems one in six (16.7 per cent) BankWest customers and 7.4 per cent of St George customers plan to vote with their feet and leave the bank as a result of the merger/takeover of ...

  • Second coming for account aggregation?

    ANZ’s online aggregation service has attracted more than 4,000 registrations in its first two weeks, according to ANZ head of online banking Sam Plowman."Take-up of ANZ MoneyManager has been very successful,” says Plowman. “Users have shown incredible support of the 'beta' concept, sending in ...

  • Australia’s brave new world of banking

    With the bid for BankWest now secured by the Commonwealth Bank, all eyes turn toward Suncorp. While not the heroic finale that Suncorp was aspiring to, being bought by Australia’s largest bank would enable the brand to bunker down and do what it does best – service the Queensland market.The past...

  • Commonwealth Bank snares BankWest at bargain basement price of $2.1bn

    Today’s confirmation that the Commonwealth Bank is to purchase challenger brand BankWest represents a blow to competition in Australian banking.A combined CBA/BankWest would control a third of all household deposits, 22.7 per cent of home loans and 18.8 per cent of all business lending in Australi...

  • Communication starts with your community

    In a week where fear and irrationality were blamed for wiping billions of dollars off the value of some of our biggest financial stocks, I think local institutions have performed just as poorly on the communications front.Early last week it was already becoming clear HBOS was facing significant issu...