Posts Tagged NAB

  • MAMBO in limbo? MAMBO in limbo?

    MAMBO's future is becoming clouded as NAB withdraws its support and ANZ reviews its participation BY CHARIS PALMER BPAY's Me at My Bank Online (MAMBO) online payments project appears to be in doubt, with NAB withdrawing support for it and ANZ reviewing its commitment. NAB says it made the...

  • The downside of downtime The downside of downtime

    OPINION Bank technology has been in the headlines of late for all the wrong reasons. Online banking downtime is becoming a more frequent occurrence, or at least an occurrence that gets noticed more often, as more customers shift online and banks struggle to service them consistently with decades ...

  • Cash and convenience Cash and convenience

    Further consolidation among independent operators and innovation in ATM functionality will characterise the Australian ATM market in 2011. BY ELTON CANE Despite the continued rapid rise of electroniuc payments volume in Australia, we are still a long way from a cashless society. And the role...

  • Going offline cops Flack Going offline cops Flack

    Firstfolio chief Mark Flack says that offering online customers an offline experience is a big mistake BY CHARIS PALMER UBank's plans to launch a mortgage product have been delayed by the technical glitch that affected the payment transactions of thousands of NAB customers, a source close to ...

  • Glitches and tweets Glitches and tweets

    NAB's recent batch processing failure had a big impact on customers. It was also a test for the bank's relatively new social media service team BY ELTON CANE The failure of NAB's batch payments processing and subsequent transaction delays and duplication for customers was big news in late No...

  • Breached and beached? Breached and beached?

    Privacy breaches by professional contact centre operators left many bank customers high and dry in a recent test of privacy security. BY PETER GRIST Privacy and security concerns remain a critical issue for banks as more people manage their finances via the internet and mobile phones. Ho...

  • Portability is possible, getting big four agreement a lot harder Portability is possible, getting big four agreement a lot harder

    OPINION National Australia Bank chief Cameron Clyne looked a little nervous when asked about account portability at yesterday’s Senate grilling, as testimony got underway in the current inquiry into banking competition. Given he had just moments before pointed out it’s the cost and time of...

  • UBank readies mortgage for NAB experiment UBank readies mortgage for NAB experiment

    NEWS After more than a year in development, UBank will launch a mortgage product this Saturday, a source close to the bank told Online Banking Review. The launch comes at a challenging time, with the group beaten to market this week by Firstfolio, and broker Mortgage Choice hot on its heels. ...

  • Australian banks change tack on personal financial management Australian banks change tack on personal financial management

    NEWS Banks including NAB, Suncorp and Citibank are to deploy personal financial management tools to online banking users, despite many local bankers previously expressing cynicism over likely uptake. Online Banking Review understands NAB is currently piloting a personal budgeting tool wit...

  • Merger manoeuvres Merger manoeuvres

    When assessing a potential acquisition or merger, the ACCC must be satisfied markets will remain competitive before giving clearance BY DAVID JACOBSON In 2008, when the Australian Competition and Consumer Commission (ACCC) did not oppose the Commonwealth Bank's merger with BankWest and Westp...

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