Posts Tagged Suncorp

  • Australian banks change tack on personal financial management Australian banks change tack on personal financial management

    NEWS Banks including NAB, Suncorp and Citibank are to deploy personal financial management tools to online banking users, despite many local bankers previously expressing cynicism over likely uptake. Online Banking Review understands NAB is currently piloting a personal budgeting tool wit...

  • The human touch The human touch

    Just one year after winning an award for Australia's best phone banking service, Suncorp Bank has ditched voice recognition BY ELTON CANE Suncorp Bank has removed the speech recognition call routing from its phone banking service, while retaining the touch-tone menu for common tasks such as ...

  • Yammer on Yammer on

    Real-time staff collaboration and being able to find an expert in-house is now a lot easier as large organisations adopt social tools BY CHARIS PALMER Australian banks are doing little to formally embrace enterprise social software, but that isn’t stopping such software from seeping its way...

  • Trillion dollar baby Trillion dollar baby

    Like overprotective parents, the Big Four banks still have a tight rein on Australia's residential lending playground BY JOHN PHILLIPS March 2010 heralded a new landmark in the Australian debt obsession, with outstanding residential lending held by banks passing one trillion dollars for ...

  • Online communities & innovation

    For the past six months Suncorp has been growing and nurturing an online community with the help of research house, Colmar Brunton. The Suncorp online community operates with a closed membership of around 300 current and potential Suncorp customers.“The online community has been fundamental in shi...

  • An exciting Saturday night

    Insurance is fascinating; you pay hundreds, sometimes thousands of dollars a year in the hope that you never actually use the product you’ve bought. There’s nothing else quite like it.Like many customers, I shop around each year to ensure that I’m getting value for money. This year the playing...

  • Businesses and mobile banking

    Almost twelve months since launching the first mobile banking to market, Suncorp has embraced customer feedback to add new services and features. Both personal and business customers have benefited from the recent upgrades.Tim Buckett, Suncorp Executive General Manager told Online Banking Review, â€...

  • Commonwealth Bank to launch mobile banking

    The Commonwealth Bank is preparing to launch mobile banking, joining ANZ, Bank of Queensland, NAB and Suncorp in embracing device-based banking for retail customers. Revealed in an internal memo released to bank staff, the service (already available at http://mobile.netbank.com.au/) will be official...

  • Australia’s brave new world of banking

    With the bid for BankWest now secured by the Commonwealth Bank, all eyes turn toward Suncorp. While not the heroic finale that Suncorp was aspiring to, being bought by Australia’s largest bank would enable the brand to bunker down and do what it does best – service the Queensland market.The past...

  • Commonwealth Bank snares BankWest at bargain basement price of $2.1bn

    Today’s confirmation that the Commonwealth Bank is to purchase challenger brand BankWest represents a blow to competition in Australian banking.A combined CBA/BankWest would control a third of all household deposits, 22.7 per cent of home loans and 18.8 per cent of all business lending in Australi...

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