Posts Tagged Westpac
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Capturing wallet share
Customers in the market for a new credit card have a shopping list of pricing and quality features they want to tick off with ease and speed BY GREG WADDELL Michael is in the market for a credit card. When it comes to credit cards, he is not necessarily loyal to his primary banking provider. ...
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Saving for a rainy day?
Commonwealth Bank and Westpac have stormed to the lead in bank deposits as Australians continue to hoard their cash BY JOHN PHILLIPS The now infamous but more understood Global Financial Crisis spooked investors into overweight cash asset allocations for safety in recent years, but new figur...
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What would make it easier to bank on Westpac
So Westpac wants us to think it’s a safe haven. A bank we can bank on. The safety bar on the rollercoaster, the designated driver, factor 50 sunscreen. They’ll be your rock as you curl up into the fetal position, close your eyes and wish the recession away.It’s a pretty lofty promise. That kin...
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Banks and bankers from AU/NZ on Twitter
Since we ran this story on banks using Twitter back in October last year, even we’ve been surprised by the rapid uptake of the micro-blogging service.This month Twitter became the 37th most visited website by Australian users (according to Hitwise), with an annual growth rate of 3,220 per cent (no...
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What do consumers think about reduced competition in banking?
Retail Banking Review/CoreData has just released the findings of a revealing poll on competition in Australian banking.It seems one in six (16.7 per cent) BankWest customers and 7.4 per cent of St George customers plan to vote with their feet and leave the bank as a result of the merger/takeover of ...
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The real cost of systems neglect
The repercussions of Westpac’s latest “technical glitch” are still being felt by consumers and businesses alike. On the night of July 2 Westpac processed a batch of payments twice resulting in thousands of accounts being double debited or credited.The bank moved quickly to redirect the million...
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Second Life ends for ING
The founding arm of Dutch Retail Bank ING has announced that it will end its Second Life entity, Our Virtual Holland (OVH) on March 1. OVH started only one year ago with the aim of developing an online community for entrepreneurs. The ING merger with Postbank is given as the reason for ceasing the S...
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Vote of no confidence in the trust centre?
Reports are filtering through that the Westpac-funded trust centre has lost Westpac’s support and funding.Three of the trust centre’s senior staff have defected to start their own consulting firm.I’ve written extensively on the trust centre before (both on this blog and in Online Banking Revie...
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$4 million for cybercrime research
eBay’s head of trust & safety Alastair MacGibbon says he’s “Seen some pretty dodgy crime stats peddled by some people in the last few years.”Of course in the absence of any substantial studies on the size of the problem, the media is left to report the results of what are often statistic...
